Last updated: September 2026
Larbert Joinery respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us or use our services.
- Who We Are
Larbert Joinery provides professional joinery and carpentry services throughout Larbert, Stenhousemuir, Kinnaird, Torwood, Falkirk and surrounding areas.
For the purposes of UK data protection law, we are responsible for the personal information we collect and process through this website and through enquiries relating to our services.
Contact details:
Larbert Joinery
Main Street
Stenhousemuir
Larbert
FK5 4BL
Email: premierjoiners@gmail.com
Telephone: 07710 096553
Telephone / WhatsApp: 07584 699607
Website: larbertjoinery.co.uk
- Information We May Collect
We may collect personal information that you provide to us when you contact us by telephone, email, WhatsApp or through a website contact or enquiry form.
This may include:
Your name
Email address
Telephone number
Property or project address
Details of the work or services you are interested in
Information you include in an enquiry
Photographs, drawings or other information you send to us regarding a project
Information required to prepare quotations, carry out work or issue invoices
Our website may also collect limited technical information, such as your IP address, browser type, device type and information about how visitors use the website.
- How We Use Your Information
We may use your personal information to:
Respond to enquiries
Arrange site visits
Prepare quotations and estimates
Provide joinery, carpentry and related services
Communicate with you about your enquiry or project
Manage our relationship with customers
Issue invoices and maintain appropriate business and accounting records
Improve our website and services
Maintain the security and operation of our website
Comply with legal, regulatory, tax and accounting requirements
We will not sell your personal information to third parties.
- Our Lawful Basis for Processing
Under UK data protection law, we must have a lawful basis for processing personal information.
Depending on the circumstances, we may process your information because:
Contract: The information is necessary to provide a quotation, take steps at your request before entering into a contract, or perform a contract with you.
Legitimate interests: We have a legitimate business interest in responding to enquiries, communicating with customers, managing our business, maintaining our website and protecting our business from fraud or misuse.
Legal obligation: We may need to retain or process certain information to comply with tax, accounting or other legal obligations.
Consent: Where consent is required, for example for certain types of non-essential cookies or electronic marketing, we will request your consent.
Where processing is based on consent, you may withdraw that consent.
- Contact Forms and Enquiries
If you submit an enquiry through our website, we use the information you provide to respond to your enquiry and, where appropriate, provide a quotation or arrange a site visit.
Please do not submit sensitive personal information through our website unless it is necessary for us to deal with your enquiry.
- Cookies
Our website may use cookies and similar technologies.
Some cookies may be necessary for the website to operate correctly. Other cookies may be used for purposes such as measuring website traffic, understanding how visitors use the website or providing functionality from third-party services.
Where required by law, non-essential cookies will not be placed on your device without your consent.
You can also control or delete cookies using your web browser settings.
- Website Analytics
We may use website analytics services to understand how visitors find and use our website.
Analytics information may include pages visited, approximate location, device and browser information, referral source and how visitors interact with the website.
Where analytics involves non-essential cookies or similar technologies, these will be subject to appropriate consent requirements.
- Sharing Your Information
We may share personal information with trusted organisations where reasonably necessary to operate our business or provide our services.
These may include:
Website and hosting providers
IT and email service providers
Accountants and professional advisers
Subcontractors or trades involved in delivering a project
Suppliers where necessary to fulfil an order or project
Government, tax, regulatory or law-enforcement authorities where legally required
We only share information where there is an appropriate reason for doing so.
- How Long We Keep Your Information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet applicable legal, accounting and tax requirements.
The length of time information is retained may therefore depend upon whether you simply made an enquiry or subsequently became a customer.
When personal information is no longer required, we will take reasonable steps to delete it or securely dispose of it.
- Keeping Your Information Secure
We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.
However, no internet-based system can be guaranteed to be completely secure.
- Your Data Protection Rights
Depending on the circumstances, UK data protection law gives you rights regarding your personal information.
These may include the right to:
Ask for a copy of the personal information we hold about you
Ask us to correct inaccurate or incomplete information
Ask us to delete your personal information in certain circumstances
Ask us to restrict how your information is used in certain circumstances
Object to certain uses of your information
Request transfer of certain information where applicable
Withdraw consent where we rely upon consent
If you wish to exercise any of these rights, please contact us using the details above.
- Links to Other Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of websites operated by other organisations. You should review the privacy policy of any external website you visit.
- Complaints
If you have concerns about how we use your personal information, please contact us first so that we have an opportunity to address your concerns.
You also have the right to complain to the UK Information Commissioner’s Office (ICO), the independent regulator responsible for data protection.
Further information is available from the Information Commissioner’s Office.
- Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes to our website, services, business practices or legal requirements.
The latest version will be published on this page.